Live / Mobile
ace71 collects and uses your personal data only to run your account, process transactions through Nagad, Rocket and Upay, and keep your access secure. This policy tells you what we collect, why we hold it, and what you can do about it — access depends on your local law and eligible region.
We collect the information you give us when you open an account — your contact details, login credentials, and the payment records tied to transactions made through Nagad, Rocket or Upay. We also collect device and session data automatically when you access the site from a mobile browser or desktop. That data helps us verify your account, process wallet transfers, and keep your session state consistent across devices. We do not sell your personal data to third parties. We share it only where we are required to — for example, to process a Rocket or Nagad transfer, to respond to a lawful request, or to operate account security checks. Data shared with payment processors covers only what those processors need to complete the transaction you initiated. Retention follows the purpose: account data is held while your account is active and for a period after closure as required by applicable law. Transaction records tied to Nagad, Upay or Rocket payments are retained for compliance purposes. You can ask us to review what we hold at any time using the contact routes listed in this policy. Access to this service and to your rights under this policy depends on your local law and eligible region.
Payment context chip
Payment context chip
Payment context chip
Core data context
This policy covers data collected when you register, log in, or manage your account on ace71. It applies to all account-level actions including profile updates, password changes and session management across mobile and desktop.
Payment data from Nagad, Rocket and Upay transfers falls within this policy's scope. We record transaction references and amounts for compliance. We do not store full wallet credentials — only the reference data needed to match your account record.
Browsing data collected while you navigate the lobby, game pages or promotional sections is covered here. This includes session identifiers and interaction logs used to maintain your account state. No game-play outcome data is shared externally.
External services linked from ace71 — including payment processors and game content providers — operate under their own privacy terms. This policy does not extend to those third-party environments once you leave our platform or interact directly with their systems.
You have real choices about the data we hold on your account. You can ask to see the personal information tied to your profile — including the contact details and transaction references we hold — by reaching out through the support routes listed on this page. If something in your account record is wrong, you can ask us to correct it. We will review the request and update the record where the correction is supported by the information you supply. Data deletion requests are handled case by case: some records must be retained for legal compliance, but where retention is no longer necessary we will remove them. Your rights under this policy depend on your local law and eligible region. If you are unsure what applies to you, ask us directly rather than assuming.
Contact support to request a copy of the personal data we hold on your account. We will confirm what we have and how it is used.
If your name, contact information or other account details are recorded incorrectly, raise it with support and we will update the record.
Questions about how a specific piece of data is used, how long it is held, or who it is shared with can be directed to our support team via the channels below.
For any data-related action — access, correction or removal — use the published support route. We will respond through the same channel you used to reach us.
Open the chat widget from any page on ace71 to reach support directly. Use this route to ask questions about your data or to initiate a data review request.
Send your data-related query to the support email address published in the account help section. Include your registered contact details so we can locate your account record.
Log into your account and navigate to the help section for self-service options. Published support routes and policy documents are accessible there without contacting support directly.
We use cookies to keep your session active and remember your device preferences. You can manage cookie settings through your browser. Disabling cookies may affect how the site functions on your mobile or desktop device.
Access to your account data is restricted within our systems. Staff can view account records only where needed to resolve a support request. We do not expose account data in responses unless you have authenticated in the session.
We keep your account data for as long as your account is active. After closure, we retain records for the period required by applicable law. Nagad, Rocket and Upay transaction references are held as part of that compliance record.
If we change how we collect or use your data, we will update this page. Continued use of your account after a policy update means you have had the opportunity to review the change. Check this page periodically for the current version.
We collect the details you enter during registration — contact information and login credentials — plus device and session data generated when you access the site. Transaction references from Nagad, Rocket or Upay payments are also recorded and linked to your account.
We share your data only where necessary: with payment processors like Nagad, Rocket and Upay to complete the transfers you initiate, and where required by law. We do not sell personal data or share it for third-party marketing purposes.
Contact our support team through live chat or the email address in the account help section. Ask for a data review and include your registered contact details. We will confirm what we hold and how it is used, subject to applicable law in your region.
You can submit a deletion request through support. Some records — including transaction references tied to Nagad, Rocket or Upay payments — must be kept for legal compliance. Where retention is no longer required, we will remove the data as requested.
We retain your data for the period required by applicable law after account closure. The exact period depends on the type of data and your eligible region. Transaction records are held as part of our compliance obligations for longer than general account details.
This policy applies to your use of ace71 wherever you access it. However, the specific rights available to you depend on your local law and eligible region. If you have questions about what applies in your situation, contact support directly for clarification.