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Your ace71 account wallet handles deposits and withdrawals through Nagad, Rocket and Upay — the local payment routes we've set up for Bangladesh. Open the banking section after login to see the routes, limits and verification fields shown there.
Putting money into your ace71 account starts at the deposit counter inside your signed-in dashboard. We've connected Nagad, Rocket and Upay as the primary local routes — pick the one your phone wallet runs on. The counter shows the minimum and maximum amounts for each method; enter a figure within that range and confirm. Your wallet app will prompt you to authorise the transfer. Once the payment clears on the wallet side, the amount reflects in your ace71 balance.
Log in and tap the banking icon in your account menu. The deposit counter lists every active payment route alongside the current limits for your account tier.
Select Nagad, Rocket or Upay from the method list. The counter adjusts to show the fields and instructions specific to that wallet.
Type the amount within the displayed range and press confirm. Your wallet app will open or prompt an authorisation code — complete that step to send the funds.
Return to the account home screen. Your updated balance appears there once the wallet transfer is processed on our end.
Withdrawals from your ace71 account go back to the same local wallet you used to deposit — Nagad, Rocket or Upay. Head to the withdrawal section in your account menu and select the payout method. Enter the amount you want to move out; the screen shows the minimum withdrawal figure and any pending conditions tied to your account at that moment. Complete the identity confirmation step if the system prompts one — this is shown inline and follows the fields your account requires. After you submit, the request moves to processing.
From your account dashboard, select the withdrawal option. The page lists available payout methods and the current withdrawal range for your account.
Choose Nagad, Rocket or Upay. Enter the wallet number you want the funds sent to and confirm it matches your registered details.
Type the withdrawal amount within the range shown. If your account has a pending verification step, the system will display it here before you can proceed.
Confirm the withdrawal. The transaction history tab updates with a status label — check there first if you have questions before reaching out to support.
Account verification on ace71 follows the fields and steps shown inside your own account area — we don't apply a fixed document list outside of what the system asks for at each stage. When a verification prompt appears, it means your account has reached a threshold that requires identity confirmation before the next action can proceed. Read each field label carefully and supply only what is requested.
Verification steps appear inside your account when they are required. Open the notification or the account status section to see exactly which fields are currently active for your profile.
Each prompt lists the specific information needed at that stage. Fill in the fields shown and use the format described in the inline help text beside each one.
Use the upload or input form inside your account area. Our support team cannot process verification documents sent through chat or email outside that form.
After submitting, the account area displays a status label for the verification step. If it still shows pending after some time, use the support route in your account to follow up with a reference.
We've set up the payment routes Bangladesh players use most. Each method connects directly to your account wallet — select the one that matches your phone wallet when you open the deposit or withdrawal counter.
Deposit and withdraw using your Nagad mobile wallet. Select Nagad at the counter, enter the amount within the displayed range and authorise through your Nagad app.
Rocket transfers connect your Dutch-Bangla mobile wallet to your ace71 balance. Follow the fields shown at the counter and confirm via your Rocket account.
Upay is available as a deposit and withdrawal route. Enter your Upay wallet number at the counter and complete the authorisation step in the Upay app.
Bank transfer is listed as an option for accounts that have completed the relevant verification step. Check the counter for the fields and reference details required.
Every deposit and withdrawal generates a reference entry on both sides — your mobile wallet and your ace71 transaction history. When the two records match, the transaction is settled. If they show different statuses, the reference number is the key detail our support team needs to investigate.
Every transaction on ace71 carries a unique reference number shown in your history tab. Your wallet app generates its own transaction ID. Keep both — they are the primary identifiers if a query needs to be raised with support.
ace71 transaction history uses pending, processing and completed labels. A pending entry means the payment is still moving through the wallet network; completed means the balance has been updated on our side.
The history tab inside your account lists every deposit and withdrawal in date order. Filter by date or method to find a specific entry. The amount, method and status are shown on each row.
Screenshot or note the wallet transaction ID and the ace71 reference number before closing the payment screen. If a transaction stays pending longer than expected, these two details let support locate and resolve the record without delay.
Account security on ace71 covers the connection you use, the identity tied to your wallet and the support path available when something needs checking. We've built these layers around the account flow rather than as separate settings you have to find.
Always access ace71 through ace71. Bookmark the address directly after your first login. If a link takes you to a different domain, do not enter your account credentials — contact support through the address you have saved.
The wallet number you register for withdrawals should match the account holder's identity. Mismatched wallet details can hold a withdrawal at the verification step — update your details in the account settings section before submitting a payout request.
Your account session is tied to the device and browser you logged in from. If you switch devices mid-session, log out cleanly on the first device before opening the account on the second. The account menu shows active session information.
For any transaction or account security question, use the support link inside your signed-in account area. That route connects to our team with your account context already attached, which speeds up any investigation compared to an unauthenticated contact form.
These are the questions we see most often about deposits, withdrawals and account verification. If your question isn't here, the support route inside your account is the fastest way to get a specific answer.
Nagad, Rocket and Upay are the active deposit routes for Bangladesh accounts. Bank transfer is also listed for accounts that have completed the relevant verification step. Select your method at the deposit counter to see the current limits.
Check the transaction history tab in your account after completing the wallet authorisation. A completed status means the balance has updated. If it still shows pending after a few minutes, note the reference number and contact support.
The minimum withdrawal figure is shown at the withdrawal counter when you select your payout method. It can vary by method and account tier, so check the counter directly rather than relying on a fixed number.
A verification prompt appears when your account reaches a threshold that requires identity confirmation before the payout can proceed. Follow the fields shown inline in your account — the prompt explains exactly what is needed at that stage.
Open your transaction history tab and note the ace71 reference number and your wallet transaction ID. Use the support link inside your signed-in account to raise the query — having both reference numbers lets our team locate the record quickly.
The withdrawal counter shows which wallet methods are available for your account. If you need to update your registered wallet details, do that in account settings before submitting a withdrawal request to avoid a hold at the verification step.